Panic Blog http://www.panic.com/blog/ Dispatches from Panic HQ in Portland, Oregon Thu, 16 Oct 2014 21:38:04 +0000 en-US hourly 1 http://wordpress.org/?v=4.0 Introducing Coda 2.5 http://www.panic.com/blog/introducing-coda-2-5/ http://www.panic.com/blog/introducing-coda-2-5/#comments Thu, 16 Oct 2014 18:26:03 +0000 http://www.panic.com/blog/?p=5720 icon_512x512

It took longer than we wanted.

But the wait is more than worth it.

We’re excited to announce the arrival of Coda 2.5, a very significant update to our very popular web development app for OS X, available now — and free of charge for all Coda 2 owners.

We’ve spent a great deal of time working hard to deliver on the promise of Coda 2. We took a look at the feedback you’ve sent and the surveys you’ve filled out. And we’ve crafted an update that addresses most major requests for Coda 2. Sure, there’s still lots more we want to do in the future. But this is a big one.

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What’s New

Where do we start?

Coda 2.5 is significantly faster. Syntax highlighting is up to 10 times faster. Symbol parsing is also up to 10 times faster. You can feel the speed increase. It also looks nicer. We refreshed the UI completely — cleaned up the icons, spruced up every corner — and if you’re running OS X Yosemite, you’ll even get a 10.10-updated interface designed expressly for you.

There are great editor improvements. Vertical indentation guides. A customizable column guide. New color-coded tabs, traditional and visual.  It has Panic Sync. Your sites, including passwords and private keys, will easily and securely sync to Coda on all of your devices — and will even sync with Diet Coda 1.6 and Transmit iOS. (You can learn about Panic Sync here.)

Plug-ins are significantly more powerful. We have a plug-in browser built-in to the Preferences. And users can now write “Sidebar” plugins that add brand new tools to Coda’s sidebar. Even better, Sidebar plugins can be written in HTML, significantly lowering the barrier of entry to extending Coda!

Then, a big one: the local indexer/site-wide autocomplete. Coda 2.5 can now optionally scan your Local Folder and build an index of functions, classes, and variables. So the autocomplete menu will now include your own code — not just the standards. It’s a massive speed boat for your code. I meant to say speed boost, but speed boat is what came out, and let’s just roll with it.

And publishing tracks external changes. This is big news for anyone who works with SCSS or LESS.

In short, there are hundreds of fixes and improvements — here are the full release notes. Or you can learn more about Coda in general.

Coda is still only $99 for new users, a price that’s affordable to any web developer. If you already own Coda 2, the 2.5 update is free.

How To Get It

If you bought Coda 2 from us directly, Coda 2.5 should auto-update over the next few days! That’s it. If you’re impatient, just download from our site and replace your current copy.

What about Mac App Store customers? As you may know, Coda 2.5 is not available in the Mac App Store. (One of the major causes for Coda 2.5’s delay was wrestling with sandboxing.)

But don’t worry. We’ve made Mac App Store migration painless:

  • Download Coda 2.5
  • Launch it. It should detect your Mac App Store copy and pop-up a migration dialog.
  • Enter your name and e-mail, and we’ll e-mail you a personalized Coda 2 serial number.
  • Use that serial number to unlock Coda 2, now and in the future. It’s yours to keep.

(In some cases we might not be able to automatically detect your Mac App Store copy, and you might need to go to the Mac App Store “Purchases” tab, redownload Coda 2, then launch Coda 2.5. Once migration is done you can delete the older Coda.)

Also, A Free Book

Inside Coda

We’ve often wished there was a casual guide to the full power of Coda that we could give to new (or existing!) users. So we made one. It’s available in the iBookstore, and it’s completely free.

Enjoy

We’re extremely happy to give Coda users this fresh update. Coda 2 was a great success for Panic and, in a way, this update is one way for us to say thanks.

Enjoy it. And show us what you make with Coda!

(Basically everyone at Panic is involved in Coda, and everyone did amazing work, but Coda 2.5 truly owes its existence to Wade and Will, the masterminds behind Coda for many years. They’re overdue for a break — but until then, thank you both for always working hard to make this app great!)

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How “Complete My Bundle” Pricing Works http://www.panic.com/blog/how-complete-my-bundle-pricing-works/ http://www.panic.com/blog/how-complete-my-bundle-pricing-works/#comments Tue, 14 Oct 2014 17:01:22 +0000 http://www.panic.com/blog/?p=5671 With the release of Transmit iOS and Prompt 2, we excitedly added two Panic Pack bundles to the App Store. Bundles are a great chance to reward loyal customers a little bit of a discount on our software — something that was not possible to do on the App Store previously.

Even better, customers can “Complete My Bundle” — if they’ve bought any of our apps, they can pay the difference to receive additional missing apps at a discount.

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But once our bundles hit the App Store, some curious “Complete My Bundle” questions began to roll in. Pricing seemed to be weird or inconsistent. So we did a little digging and got some good tips on Twitter.

Here’s all you need to know:

Complete My Bundle takes whatever money you’ve paid for the individual apps and applies that towards the bundle’s fixed price. So, if you buy an app on sale, or use a promo code, your Complete My Bundle price can be different than someone else’s, and in some situations it might be cheaper to buy the remaining app(s) individually.

That’s it.

It explains a mystery like this:

bundlewhat

The user owns three of the four apps. Why would the user’s Complete My Bundle price be $10.02, if Prompt 2 alone is $9.99?

Here’s why: the user bought Transmit iOS for $9.99, Status Board for $9.99, and Diet Coda when it was briefly on SALE for $9.99. That’s a total of $29.97 worth of “credit” towards the price of the bundle. Now, the bundle’s fixed price is $39.99, based off current app prices. See where this is going? $39.99, minus $29.97 in credit, equals $10.02. Bingo. Don’t complete this bundle.

Apple has just posted a useful Knowledge Base Article covering this issue (and others) — it’s helpful information that we will likely be pointing our customers towards.

We hope this helps clear up any mysteries, and as always, we’re very happy that you’re buying our software and we deeply appreciate your support!

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Introducing Prompt 2 http://www.panic.com/blog/introducing-prompt-2/ http://www.panic.com/blog/introducing-prompt-2/#comments Wed, 08 Oct 2014 18:21:53 +0000 http://www.panic.com/blog/?p=5625 prompt2@2x

It’s amazing. Three years ago, we released Prompt, a nice, clean, powerful SSH client for iOS. And ever since then, you’ve told us your Prompt stories — fixing a dead server from a beach! Tweaking a webpage in the middle of a client meeting! — and we’ve loved every minute of it. Putting the power of a full-featured SSH app in your pocket (or on your iPad!) has been more fulfilling than we ever expected.

Well, now it’s time to take Prompt to the next level. We’ve been working very hard on Prompt 2, a brand new app!

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To start, Prompt 2 adds Panic Sync, our already-proven and secure way to sync your servers, passwords, and keys between Prompt on all your devices. This is a big deal. That means servers follow you from your iPhone to your iPad, effortlessly. (Panic Sync doesn’t yet allow you to sync between, say, Transmit and Prompt, but that’s something theoretically possible we hope to add in the future, and one of the advantages of running our own sync service.)

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As you can see, we also gave Prompt a fresh new look — a little bit sleeker, a little bit more cybernetic — and of course we made sure it was ready for the iPhone 6 and iPhone 6 Plus. And man, the dramatic, black interface looks absolutely incredible on an iPhone 6. There are lots of nice visual touches.

Another way to save server-time? Clips. Now you can save your frequently-used commands (or text snippets) and insert them at any time with a tap. And yes, your Clips sync between your devices as well!

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There’s a ton more. We’ve expanded Prompt’s private key handling abilities. You can now generate private keys in Prompt, making it very easy to set up a new, secure connection. It’s easier to switch between open connections. And there’s also Touch ID support so you can secure Prompt, and your sensitive servers, with your just fingerprint.

All in all, it’s a very nice update to a very nice app.

Check out Prompt 2 in the App Store and let us know how it helps you!

Prompt 2 is $9.99, and available right now. It will automatically import your data from Prompt 1.

Of course, we’re not done. We’ve already wrapped up Prompt 2.0.1 (submitting today!) and will be on the lookout for your bugs and ideas. See something weird? E-mail us! Have a cool idea? Let us know! We’re on it — we want Prompt 2 to be the best SSH app for iOS, period.

(Like all Panic products, Prompt 2 was a team effort, born under Dave, with Neven’s excellent design, Kenichi’s icon, Ashur’s testing and guidance, Logan’s sync magic, and more. But the true champion of Prompt 2, the one who did the actual work of implementing all the new features and shipping the app, was Heather, who is the best. Thank you!)

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Introducing Transmit iOS http://www.panic.com/blog/introducing-transmit-ios/ http://www.panic.com/blog/introducing-transmit-ios/#comments Wed, 17 Sep 2014 20:10:13 +0000 http://www.panic.com/blog/?p=5550  

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Some ideas don’t make sense until suddenly they do.

Ever since it became possible to write third-party iOS apps, we’ve received the occasional request to bring Transmit to iOS and, to be honest, it never made much sense to us. That is, until this year’s WWDC.

Up until that point, iOS apps had very limited reach in terms of access to other apps’ documents, so we struggled to find an answer to our time-honored litmus test of “what would we use this for?” Was an app that simply allowed you to transfer files in and out of itself particularly useful?

Especially with many highly-regarded file storage and document reader apps already on the App Store, it seemed like our chances of carving a worthwhile niche were tiny at best. We experimented with the idea a little and ultimately shelved it.

Then came the introduction of iOS 8. It’s an exciting update for users, and a really exciting release for developers, not least because of a little something called App Extensions. By utilizing App Extensions, Transmit could effectively provide standard file transfer protocols for any iOS 8 app. Overnight, this idea that made very little sense suddenly made all the sense in the world.

And so, after a bit of a mad dash to get it ready in time for iOS 8’s debut, we’re proud to introduce Transmit iOS. It’s the world’s best file transfer client, now seamlessly integrated right into your iPhone or iPad.

 

02 - File Listing

Browsing a directory listing

Not just a pretty face, Transmit iOS shares the same rock-solid engine as the Mac version, so you’ll find all of our currently supported protocols: FTP, SFTP, WebDAV, Amazon S3, and S3-compatible services such as DreamObjects.

Every compatibility and performance tweak that has made its way into the Transmit engine over the last 16 years (!) is present and accounted for. Future improvements and fixes will make their way to both the Mac and iOS versions.

01 - Servers

Browsing available servers and connection options

03 - Clouds

Previewing a remote image

On iOS, Transmit gets a fresh new look — in perfect harmony with iOS 8’s style but with a bit of our own flair. In the Transmit app, you can store, download, and upload files as with any pre-iOS 8 file manager, but it’s the way Transmit extends your whole iOS experience that’s the best part.

Let’s start with sharing.

You’re probably already familiar with the Share button in iOS. If you’re, say, looking at a photo, you can tap the Share button and send the photo by email, iMessage, AirDrop, and so on. With Transmit iOS installed, you can also now send that photo (or other document) to any FTP, SFTP, WebDAV or Amazon S3 server, right from Photos.

In other words, any iOS app that supports the Share sheet magically gains support for these protocols when you install Transmit iOS.

05 - Share Sheet

Sharing photos with Transmit iOS

Without leaving the app you’re in, you can bring up a full Transmit interface within that app, navigate to a particular folder, and send your file. Then Transmit goes away and you’re right back where you were, without any cumbersome app switching. That’s a big deal, and a first for iOS.

But wait, there’s more!

New in iOS 8 is the Document Picker. The Document Picker is an extensible way for iOS apps to open a document from an outside source.

Transmit iOS hooks in here too, which means — you guessed it — any iOS 8 app that supports the Document Picker can now open files remotely from your FTP, SFTP, WebDAV or Amazon S3 server, without leaving that app.

(You can even re-save the document, and the changes will go back to the server it came from!)

Concerned about security? If you’d like, Transmit iOS can restrict access to your servers by requiring Touch ID authentication. That means you don’t have to remember or re-enter your server password each time.

We think Transmit iOS is a fantastic new way for advanced users to manage files on their iPhone, iPad, and beyond. Since it’s a brand new 1.0 product, we’ll be looking forward to your feedback to help us steer it in the right direction.

Please give Transmit iOS a try and let us know what you think!

Also worth noting: Transmit iOS is currently only $9.99 for a limited time. If you want to get in on this incredible new tool, we suggest doing it quickly!

(One last note: many people here were involved in making Transmit iOS, including years of FTPKit care and feeding from Wade and Will, and Neven’s immaculate design work, but I wanted to specifically send a big thank you to all-around Panic good guy Logan, who worked tirelessly to make Transmit iOS happen. Thanks so much, Logan!)

 

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PunchClock: Fun With iBeacons http://www.panic.com/blog/punchclock-fun-with-ibeacons/ http://www.panic.com/blog/punchclock-fun-with-ibeacons/#comments Tue, 08 Jul 2014 21:24:38 +0000 http://www.panic.com/blog/?p=5516 PunchClockSometimes at Panic we build internal stuff that never sees the light of the outside world. This is one of those projects: an automatic in/out tracker for the Panic Team.

OK, sure, there’s not that many people that work here so it’s not a huge issue for our team, but it still seemed like something interesting to try. I originally hacked together an in/out tracker that used a combination of SNMP, ARP table lookups, and plain old port scanning to figure out who was theoretically “in”. It wasn’t so reliable and was eventually removed from our Status Board. What I didn’t know was that Apple would soon deliver a solution to our (not-so) mission-critical problem.

With the arrival of iBeacons in iOS 7, Apple was clearly moving into retail and public spaces in a whole new way. It was no longer enough to have an app for the store you are shopping in — the app could now react to your location within the store. iBeacons themselves typically do little more than broadcast an ID to notify your device that you’re near them. The idea is to spread these relatively cheap, dumb beacons around a space and then let iOS and a cloud service figure out what content the visitor should see.

Going further, iOS 8 adds a button to the lock screen when you’re in an area registered with Apple to provide indoor location tracking. That button launches the relevant app if you have it installed or takes you to the App Store if you don’t. Cool stuff.

With this new technology in-hand, it wasn’t too long before I put together a brand new office In/Out tracker called PunchClock. It uses a combination of a geo-fence and iBeacon tracking, plus a simple Sinatra backend hosted at Heroku. The part that took the longest to fine-tune was figuring out the right combination of polling to provide good location information without draining the battery.

Once we had reliable In/Out data, I thought it would be interesting to allow you to be notified (in a hopefully non-creepy way) the moment someone entered or left the office. The final notable feature of PunchClock is the ability to send push messages to everyone marked as “In” — mainly in case you get locked out of the office, or locked in the bathroom. Neven did some nice UI, Cabel made a couple of tiny notification sounds, and the app was complete.

While Apple’s iBeacon technology continues to be rolled out in big box stores and sports stadiums, there’s no reason you can’t put it to use in your own home or office now.

We’re making PunchClock available on Github so you can create your own In/Out tracker. The backend provides JSON data to the app as well as a DIY panel for Status Board.

To be honest, you’re going to have to be pretty technically-capable to set up your own instance of PunchClock. This isn’t a shipping retail product, and it’s not for the faint of heart. But if you’re a coder and you’re ready for a fun night of hacking, we’d love to see what you do with it. We’ll try to do our best to explain the process in the README for the app and backend.

PunchClock was fun for us, and we hope it’s fun for you.


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Coda 2.5 and the Mac App Store http://www.panic.com/blog/coda-2-5-and-the-mac-app-store/ http://www.panic.com/blog/coda-2-5-and-the-mac-app-store/#comments Wed, 14 May 2014 18:47:36 +0000 http://www.panic.com/blog/?p=5441 coda-logoOver a year ago, I wrote a blog post about Coda and Sandboxing.

It detailed a thorough list of changes we’d be making to Coda to work under Apple’s Sandboxing restrictions. Click here to read it if you haven’t.

As we continued to work on Coda 2.5—a significant update that we’re really excited about—we continued to discover new corners of the app that presented challenges under sandboxing. Coda, to be fair, is a very complex developer tool and is something of a sandboxing worst-case scenario.

Apple, to their considerable credit, spent a lot of energy assisting us with ideas, workarounds, and temporary exemptions we might be able to use to get around some of the issues. Apple genuinely went above and beyond the call of duty, and we’re really thankful for their help. We got extremely close and jumped over a lot of tricky hurdles thanks to them.

Unfortunately, though, we’ve run out of time.

Coda 2.5 is essentially complete. But, we’re still encountering sandboxing challenges. So, in the interest of finally getting Coda 2.5 out the door and in the hands of you, our very eager and patient customers, we’ve decided it’s time to move on—for now.

In short: Coda 2.5 will not be sandboxed, and therefore will not be available in the Mac App Store.

Please note that this doesn’t mean Coda 2.5 was rejected by Apple, rather that we’re going ahead and proactively making this call since all Mac App Store apps are required to be sandboxed and Coda 2.5 will not be.

The good news? Three-fold.

  1. The transition will be effortless.
  2. Your workflow will now be unscathed.
  3. We’re adding Panic Sync.

Read on.

• I bought Coda in the App Store. What do I need to do?

Nothing right now. Keep App Store Coda on your system and use it.

Then, when Coda 2.5 is released, you’ll simply download Coda 2.5 directly from our website. It’ll locate your installed Mac App Store copy, and it will unlock. That’s it. You’ve transitioned. Free of charge.

• What about iCloud Sync of my sites?

iCloud requires the App Store, so that’s out. But we have great news. We never want to short-change our paying customers, so we’ve spent many months working on Panic Sync, our own super-easy, super-secure syncing solution that gives you power over your data. And Panic Sync will work between Panic apps—Coda and Diet Coda to start. And Panic Sync is free. In short, we’ll trade you iCloud for something great.

• What about automatic updating?

Still there. Coda has a great built-in updater. In fact, you’ll get critical updates faster than ever before.

• What about easy installation on a new computer?

We love that part of the Mac App Store. Sigh. But from now on, you’ll have to download Coda 2.5 directly from our website. Hopefully, that’s a very minor inconvenience; we’ll make sure it downloads fast and easy.

• Will Coda ever be sandboxed or return to the App Store?

We hope so! We will always evaluate the possibility of sandboxing with each future release of Coda.

• What’s new in Coda 2.5? When will it be released?

Shh… we’ve been posting sneak peeks of new features on Twitter. And we’re in late beta, but no date is set.

Thank you so much for reading and understanding. Most importantly, thank you for using Coda!

Update: Coda 2.5 is now available! Read more about it and get it here.

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Wanted: Support Agents (2013) http://www.panic.com/blog/wanted-support-agents-2013/ http://www.panic.com/blog/wanted-support-agents-2013/#comments Mon, 18 Nov 2013 23:26:29 +0000 http://www.panic.com/blog/?p=5350 As we head into 2014, a new opportunity to join the Panic team has arisen. Love Panic’s apps? Love problem solving? Love typing? And love making people feel good by helping?

We’ve been looking for you.

We are seeking front-line technical support agents to promptly answer emailed or tweeted inquiries about our entire product line.

Ideally, you’ve got:

  • Excellent problem-solving, and ability to “read between the lines” of customer emails
  • Substantial Mac OS X, iOS, and internet experience
  • Familiarity with FTP, SFTP, WebDAV and troubleshooting of computer networks
  • A professional, courteous, and personable email disposition
  • A pleasant personality, patience, and sense of humor

Bonus Points for:

  • Engineering / computer science experience
  • Familiarity with the Panic product line
  • Ability to enter zen-like state of high-speed e-mail answering

You must live in Portland, Oregon or be willing to relocate to Portland. It’s honestly a very nice place.

In addition to base salary, Panic offers:

  • Bi-annual profit-sharing bonuses
  • Annual retirement plan contributions
  • Full medical/vision/dental insurance
  • Flexible vacation policy
  • Reasonable, life-compatible hours
  • A very nice work environment, we think

Sound good? E-mail your resume to us and if we’re interested, we will send you additional details and possibly schedule an interview. UPDATE 2/2014: This position has been filled. Thanks!

While we won’t be able to write back to everyone, we really thank you for your interest!

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The Panic Office http://www.panic.com/blog/the-panic-office/ http://www.panic.com/blog/the-panic-office/#comments Mon, 14 Oct 2013 20:42:51 +0000 http://www.panic.com/blog/?p=5144 It’s time.

Now, technically, Panic Inc. started in Steve’s bedroom. Then we shared an apartment, then another apartment, then moved into a small office. Finally, a few years ago, we landed in the newest Panic Office — one we got to design and build out from scratch, from empty raw shell to finished product. I’ve been promising a photo tour of our office forever, and I think I’ve held off because I secretly wanted this space to keep feeling “special” — our space, a space that could surprise guests, not just a long-scrolling page on the internet. But, it’s been a while, and it’s hard to invite the entire internet over for lunch.

So, let’s do this. Please join me on a complete photo tour of the Panic Office.

The History.

Our building was once part of Portland’s Auto Row on Burnside. We confirmed this when the concrete guys stripped the paint from our floors — they found (and were very concerned by) perfectly spaced rows of permanent oil stains. There could be no doubt we’re sitting in a once-garage. So awesome.

Office-History-1

The Planning.

We knew a few things. We wanted an open space for everyone to share. (Open space? Sure. We’re usually really quiet. And when we do talk, it’s often something important where it’s nice to have team input. Or we’re workshopping jokes for Twitter.) We knew we needed a conference room for discussion. We needed a nice kitchen. And I loved the view from the roof.

But what does Panic look or feel like? It’s hard to express the “Panic Feeling” to others.

Our architect, Chris, eventually whittled everything I told him down to three key thoughts:  we want to be ‘cool’ without being austere, we want to be ‘fun’ without being zany, and we want to exude an air of importance, but with a wink. With some inspiration from Louis Kahn’s Yale University Art Gallery (and, personally, Epcot Center) we got to dreaming. And sketching. And rendering.

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The Buildout.

I couldn’t help myself. I walked over every day to check on the construction. I’m sure they hated it. But as an added bonus, I got to correct the odd annoying wall-mounted conduit or poorly-planned light before it was too late.

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The Grand Opening.

Finally, almost a year later, it was done.

We moved in, and it felt good — like we were maybe, finally, a real deal.

Here it is, day one:

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The Signage

Neven and I couldn’t resist getting 8-bit-nerdy with the office signage. Maybe someday we can use our own game characters.

Instagram-Sign2Instagram-Sign1Instagram-Sign3Instagram-Sign4Instagram-Sign5Instagram-Sign6Instagram-Sign10Instagram-Sign12Instagram-Sign13Instagram-Sign14

The Living Room.

It’s done. We’re moved in. But we didn’t stop there. (We’re certainly not short on ideas.)

With the help of our interior designer, Andee, we first decided to spice up our “Living Room” area with a little more life, so we commissioned a pattern. And that pattern beget a rug. And pillows. And tables. And a curtain…

Office-Pattern

Office-Finished-8

Office-Finished-9

(If you look very closely at the pattern, you might recognize some old friends.)

Then, The Planning of Something Interesting.

We had a little phone closet, for the occasional (rare) phone call. A tiny corner, three ceiling lights, a nice window.

Office-Founders-1

We thought we could dream up something a little more special. So, with Andee, we got to work.

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Office-Founders-4

The Founders Room

So now, behind this secret wall…

founders-door

…we have something rather special:

Office-Founders-6

(That amazing oil painting of myself and Steve as creepy old retired businessmen — why is Steve in a naval uniform, we’re not sure — came from a digital photo we took, sent to to Dafen, China, and turned into hand-painted magic. And there’s a hidden booze cabinet you’ll have to find on your own…)

The New Carpet and The New Wall.

We also later decided that the green checkerboard carpet lacked a little life, a certain energy. So we replaced it — and in the process wrapped it right onto the plain back wall.

office-carpet

Office-NewCarpet-2

The Rooftop Hills

Finally, our rooftop deck was a great way to breathe fresh air, but we had a serious glare problem during sunny days. We solved it in the only way we know how: artificial, astroturf, Super Mario 3-styled hills.

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The Guests.

The most rewarding part of building something like this is seeing how other people view our space, when we have guests or (rare) open houses and then check Instagram.

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And Finally, The Bonus: Panoramas.

Here are some amazing 360° panoramas of our office, during and after construction!

Thank you for visiting our office.

Credits

Principal Architect: Chris Hodney, Holst Architecture
Interiors, Founders Room, Hills: Andee Hess, Osmose Design
General Contractor: R&H Construction
Founders Room Contractor: GRADA Inc.
Living Room Pattern: Pattern People
Ridiculous Oil Painting: QPaintings.com
Panoramas: Matt D. Smith
Photo Credits: Chris Hodney, Buzz Andersen, Andee Hess, Instagram

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Wanted: iOS / OS X Engineers (2013) http://www.panic.com/blog/wanted-ios-os-x-engineers-2013/ http://www.panic.com/blog/wanted-ios-os-x-engineers-2013/#comments Fri, 12 Jul 2013 00:08:58 +0000 http://www.panic.com/blog/?p=5052 Panic Inc has a very special opportunity for nice, creative, super-talented engineers to join our amazing, award-winning-even development team.

Are you our experienced OS X / iOS engineer?

Our ideal candidate will:

  • Care deeply about both form and function
  • Debug, refine, and extend our existing apps
  • Contribute code and passion to new apps
  • Look for opportunities to improve our process
  • Play well with our existing team
  • Be excited and mostly eyeroll-free when tackling new challenges
  • Feel a strong sense of self-motivation
  • Love making things for people

We also prefer candidates who have shipped an app — no matter how small the app, or how small your part.

In addition to base salary, Panic offers:

  • Bi-annual profit sharing bonuses
  • Annual retirement plan contributions
  • Full medical/vision/dental insurance
  • Flexible vacation policy
  • Reasonable, life-compatible hours
  • A very nice work environment we think

Take note: this position is in Portland, OR. (We’ll pay for your move if you need to.)

Sound interesting? E-mail your resume to us (Update 8/5: thanks for your interest! We’ve reached our candidate limit!) and attach or link us to an app you’ve created or worked on. (Make sure to tell us what you did in that app, no matter how small.)

Also let us know if you’re more experienced with iOS or OS X development.

If we’d like to talk further, we will follow-up with additional details!

While we can’t write back to everyone, we thank you in advance for your interest.

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The Panic Status Board: 2013 Edition http://www.panic.com/blog/panic-status-board-2013-edition/ http://www.panic.com/blog/panic-status-board-2013-edition/#comments Fri, 03 May 2013 19:04:14 +0000 http://www.panic.com/blog/?p=4852 You might be familiar with where it all started: the status board we put on our Panic office wall in 2010.

Since then, as you may know, we turned that status board into an iPad app called Status Board. Now everyone can have a cool, beautiful, data-packed status board on their desk or wall.

And since we built the app, we rebuilt our status board, making it twice as good! (Literally.)

Panic Status Board

No, you’re not seeing double — this time we went with two goofy screens of stuff.

It’s pretty glorious.

About The Panels

Here are some implementation notes on our board:

Status Board - RevenueTraditionally Panic is quiet about how-are-we-doing data. It always feels like a possible distraction for our hard-working team. But we’re always changing, and this revenue Graph panel has been fascinating. Every day a script totals up our direct sales data, then retrieves our App Store sales data using AppFigures and their nice API. The totals get dumped into a database, and then we make that available via a simple PHP script that outputs JSON to the Status Board. That might sound tricky, but all told it took about a day of work to make happen.
Status Board - UnitsUnits have been especially interesting since they reveal so much about the economics of (our) iOS software, as this Graph panel shows. Although (our) iOS apps sell a respectable number of units, the revenue they bring in barely charts compared to our Mac stalwarts. So far! We’re working hard on improving our iOS apps, and trying new ideas, in order to crack the iOS market a little bit more. (Sorry this chart was pre-Status Board, which is doing well!) By the way, Graph documentation is here.
Status Board - InboxThe Support team works tirelessly to fight this tide! This is just an Email panel, which ties into our IMAP server. It took about 3 minutes to set up, and has been incredibly useful to see what our support load is at a very quick glance. (On the server, each Support person shares a single “Help” IMAP account, which has folders for each support person, and a script distributes the incoming support requests round-robin style.)
Status Board - SentConversely, this Graph panel this is a great way to quickly see how many support responses are going out the door. (Of course, it’s not a competition — it’s just for fun.) To get accurate Sent counts, we have a script that looks at both outgoing Twitter replies, and outgoing e-mails, and totals them up per-person into JSON.
Status Board - ProjectsThis list is using our Table panel, connecting to an HTML file on our server. (Table documentation is here.) This is an edited version to protect our secret projects, of course. A project list is always tricky, since it’s the most manually-updated thing on the board, and always runs the risk of being stale. But, it’s fun to see who’s working on what.
Status Board - Sparkle
What version of OS X are our users using? Using StatHat, which lets you track data incredibly quickly, I added one line of code to our PHP script that handles Sparkle updates. StatHat can output to Status Board natively via the Graph panel. Boom: instant OS version graph. (Also, fascinating how people use our Mac apps during the day, and not very much on the weekend.)
Status Board - Car2GoThis is our car2go map, so we can quickly see if there are any cars near the office that we can hijack and drive home at the end of the day. It’s totally custom — we’re using the Do-It-Yourself panel so it’s just a little web page on our server. We signed up for the car2go API and combined their data with Google maps and some nice CSS animation. If enough people are interested, we might make this available to others. (Does your city have car2go?)
Status Board - TriMetThis is another Do-It-Yourself panel to show everyone’s bus lines. Sometimes end-of-the-day conversations are abruptly interrupted when we notice a bus is nearby. Logan has more recently made his own TriMet panel that we like a lot.
Of course, we’re also using the stock Weather, Twitter, and RSS panels for different things. And naturally, the Clock, to show the current time in Portland, Seattle, and San Francisco. You know, for conference call scheduling.

Hardware Notes

  • This time, we chose the Samsung DE55A 55″ Professional Display. Bright, thin bezel, built to stay on.
  • To cover up the Samsung logo, we used a piece of black non-glare artist tape. (Electrical tape was too shiny.)
  • We installed a double gang outlet in the wall, to support 2 TV’s and 2 iPad chargers. Permanent power.
  • We applied 3M Magnet Tape to the back of our iPads. They just stick right to the back of the display:

Back

As people continue to build new things, our Status Board seems to change every week. Since taking these photos we’ve already added GoSquared, SNMP traffic graphs, and much more. That’s the best/worst thing about Status Board: it’s now so easy to make a cool Status Board that it’s hard to know when to stop. But hey, it’s fun!

If you’ve used Status Board to make a cool status board, send us a photo!

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