technical support

which product would you like help with?

any tech questions not related to the above apps
order trouble, refunds, purchase orders, etc.
ideas, comments, or non-technical questions
these critical e-mails go straight to the top.
use only if you have an unsatisfied issue,
or an urgent inquiry. cabel and/or steve will
get back to you! no jokers, ok?
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serial number lookup

forgot your serials? tell us your registered e-mail address and we'll send them!

 

mail

Panic Inc
315 SW 11th Ave 4th Floor
Portland, OR
97205
USA

vcard

Click here to download.

put panic in your address book!

phone

+1 503 224 3451 for PHONE
+1 503 296 2185 for FAX

note: because we're busy coding, we cannot provide technical
support via the phone
. we ask you please e-mail us instead!




refund policy

Unsatisfied with your Panic software purchase? Send us e-mail, help us understand what went wrong (and what we can do better), and we'll do everything we can to help. (Don't forget that we offer free demos of our applications, so you can try before you buy!)

Want to return or exchange Panic Goods (such as a t-shirt)? Contact us and we'll explain how to ship your item back to us to make it happen.


privacy policy

We take privacy very seriously. Doing business with us? It's as simple as this:

  • Panic will never sell or distribute your personal information to a third party, except when necessary to provide a purchased product or service.

  • Panic will never e-mail you unless you've asked us to. And if you're on a mailing list and want off, e-mail us and we'll remove your name immediately.

  • Panic will never store or retain your full credit card details, with the exception of any service requiring recurring billing.

  • Panic keeps specific order information to provide future service, such as re-sending lost serial numbers. Panic takes reasonable precautions to ensure the protection of all such personal information.



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